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Microcredential in

Financial Customer Service Representative

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Delivery
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1 Semester
Estimated Time To Complete
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What you'll learn

Excel in your role as a financial customer service representative with this dynamic microcredential! You will learn to provide introductory information to new customers and ensure that customers are satisfied with products and services. Developed in partnership with local institutions, this microcredential equips you with vital business communication skills, information management expertise, and essential finance knowledge. Successful completion of this microcredential prepares you for continued study and to immediately apply for customer service roles in banking and mortgage lending.

Microcredential course requirements

 

Skills covered

books icon This microcredential is stackable

Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.

Faculty

George Repic
Dean, School of Business and Professional Studies



 

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The power of microcredentials from your hometown SUNY campus

SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:

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Academic quality is paramount in the development and approval of SUNY microcredentials.

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Each microcredential has immediate value and, where possible, stacks together with other microcredentials.

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Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.

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Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.

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SUNY Microcredentials

Inaugural recipient of the Business Council of NYS Workforce Innovation Award

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