X
Microcredential in

IT Professional-Desktop Support

location icon
monitor icon
Delivery
clock icon
1 Semester
Estimated Time To Complete
books icon
money icon

What you'll learn

Help to make technology easier for others with this IT Professional-Desktop Support microcredential! You will gain essential skills in the installation, repair, configuration, maintenance, and management of computer hardware, operating systems, and software in home and corporate environments. You will also gain a fundamental understanding of networking and security. To demonstrate skills learned, this microcredential supports application for the Test Out® Client Pro and Test Out PC Pro® performance-based certification exams (passing is required to earn the microcredential). This microcredential also prepares students for other key industry-recognized certification including the CompTIA® A+ Core 1 (220-1001) and Core 2 (220-1002), Microsoft® MD-100 Windows 10, and Microsoft® MD-101 Managing Modern Desktops. You will be eligible to purchase discount exam vouchers directly from Pearson VUE. Successful completion of this microcredential with recognized certifications prepares you for continued study and readies you to immediately apply for help desk positions across industries.

Microcredential course requirements

 

Skills covered

books icon This microcredential is stackable

Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.

Faculty





 

Related microcredentials

 

Part of a series

 

Register →


The power of microcredentials from your hometown SUNY campus

SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:

award ribbon icon High Quality

Academic quality is paramount in the development and approval of SUNY microcredentials.

icon of papers stacked vertically on each other Stackable

Each microcredential has immediate value and, where possible, stacks together with other microcredentials.

graph arrow rising up from left to right In-demand

Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.

computer screen icon Portable

Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.

Trophy clip art

SUNY Microcredentials

Inaugural recipient of the Business Council of NYS Workforce Innovation Award

The Business Council of NYS logo