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Help to make technology easier for others with this IT Professional-Desktop Support microcredential! You will gain essential skills in the installation, repair, configuration, maintenance, and management of computer hardware, operating systems, and software in home and corporate environments. You will also gain a fundamental understanding of networking and security. To demonstrate skills learned, this microcredential supports application for the Test Out® Client Pro and Test Out PC Pro® performance-based certification exams (passing is required to earn the microcredential). This microcredential also prepares students for other key industry-recognized certification including the CompTIA® A+ Core 1 (220-1001) and Core 2 (220-1002), Microsoft® MD-100 Windows 10, and Microsoft® MD-101 Managing Modern Desktops. You will be eligible to purchase discount exam vouchers directly from Pearson VUE. Successful completion of this microcredential with recognized certifications prepares you for continued study and readies you to immediately apply for help desk positions across industries.
Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.
Each campus will confirm final costs. The estimated tuition shown above is based on NYS residency for this institution. Tuition can vary based on full- or part-time attendance, residency and whether the courses are undergraduate or graduate. Additional costs include fees and books. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
Each campus will confirm final cost. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:
Academic quality is paramount in the development and approval of SUNY microcredentials.
Each microcredential has immediate value and, where possible, stacks together with other microcredentials.
Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.
Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.
Inaugural recipient of the Business Council of NYS Workforce Innovation Award