1000000077
Customer Sales and Service
What you'll learn
Build your career through sales! This Customer Sales and Service microcredential aligns with the National Retail Federation's (NRF) Rise Up curriculum, which provides certification to successful candidates who complete its courses. RISE Up is the NRF Foundation training and credentialing program that provides essential skills to help people land jobs and get promoted in retail, hospitality and beyond. The curriculum and exams are industry-recognized. This type of training has been requested by a wide range of employers who have customer-facing positions, from banking to hospitality. Participants who successfully complete this non-credit training will earn a certificate in Retail Industry Fundamentals and an industry certification in Customer Service and Sales.
Microcredential course requirements
Skills covered
This microcredential is stackable
Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.
Faculty
Associate Professor
Related microcredentials
Part of a series
Additional resources
*Estimated tuition
Each campus will confirm final costs. The estimated tuition shown above is based on NYS residency for this institution. Tuition can vary based on full- or part-time attendance, residency and whether the courses are undergraduate or graduate. Additional costs include fees and books. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
*Estimated cost
Each campus will confirm final cost. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
The power of microcredentials from your hometown SUNY campus
SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:
High Quality
Academic quality is paramount in the development and approval of SUNY microcredentials.
Stackable
Each microcredential has immediate value and, where possible, stacks together with other microcredentials.
In-demand
Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.
Portable
Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.
SUNY Microcredentials
Inaugural recipient of the Business Council of NYS Workforce Innovation Award
