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Microcredential in

IT Support Professional

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Delivery
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1 Semester
Estimated Time To Complete
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What you'll learn

Boost your career as an IT Support Professional with this comprehensive microcredential. Designed to propel you into the dynamic world of IT support, this program equips you with essential skills for success in entry-level roles within the tech industry. Whether you see yourself providing hands-on assistance in a local startup or offering remote help desk solutions for a global enterprise, this microcredential has you covered. You will excel at IT troubleshooting, learn to deliver exceptional customer service, and gain expertise in networking, operating systems, system administration, and security protocols. Successful completion of this microcredential prepares you for continued study and to immediately apply for help-desk and IT customer support positions.

Microcredential course requirements

 

Skills covered

books icon This microcredential is stackable

Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.

Faculty

Kyle Lince
Professor
Tom Mihevc
Professor
Jason Yager
Professor

 

Related microcredentials

 

Part of a series

 

Additional resources

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The power of microcredentials from your hometown SUNY campus

SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:

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Academic quality is paramount in the development and approval of SUNY microcredentials.

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Each microcredential has immediate value and, where possible, stacks together with other microcredentials.

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Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.

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Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.

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SUNY Microcredentials

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