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Boost your career as an IT Support Professional with this comprehensive microcredential. Designed to propel you into the dynamic world of IT support, this program equips you with essential skills for success in entry-level roles within the tech industry. Whether you see yourself providing hands-on assistance in a local startup or offering remote help desk solutions for a global enterprise, this microcredential has you covered. You will excel at IT troubleshooting, learn to deliver exceptional customer service, and gain expertise in networking, operating systems, system administration, and security protocols. Successful completion of this microcredential prepares you for continued study and to immediately apply for help-desk and IT customer support positions.
Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.
Each campus will confirm final costs. The estimated tuition shown above is based on NYS residency for this institution. Tuition can vary based on full- or part-time attendance, residency and whether the courses are undergraduate or graduate. Additional costs include fees and books. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
Each campus will confirm final cost. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:
Academic quality is paramount in the development and approval of SUNY microcredentials.
Each microcredential has immediate value and, where possible, stacks together with other microcredentials.
Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.
Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.
Inaugural recipient of the Business Council of NYS Workforce Innovation Award