20395
IT Professional-Desktop Support
What you'll learn
Learn how to manage a modern Microsoft Windows Desktop Operating System and prepare for an entry-level IT support role with this IT Professional-Desktop Support microcredentials. You will gain in-demand skills in installation, troubleshooting/repair, configuration, maintenance and management of computer hardware, operating systems, and software, along with an introduction to networking and security settings. You will begin preparation for the following nationally recognized certification exams: CompTIA A+, Microsoft MD-102: End Point Administrator. Successful completion of this microcredential readies you to continue your education, to the IT Support Professional-Networking microcredential linked below, and the associate degree. You will also be ready to immediately apply for positions such as Desktop Support Specialist, IT Support Specialist/Computer Support Specialist, Help Desk Technician or Computer Support Specialist.
Microcredential course requirements
Skills covered
This microcredential is stackable
Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.
Faculty
Related microcredentials
Part of a series
Additional resources
*Estimated tuition
Each campus will confirm final costs. The estimated tuition shown above is based on NYS residency for this institution. Tuition can vary based on full- or part-time attendance, residency and whether the courses are undergraduate or graduate. Additional costs include fees and books. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
*Estimated cost
Each campus will confirm final cost. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
The power of microcredentials from your hometown SUNY campus
SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:
High Quality
Academic quality is paramount in the development and approval of SUNY microcredentials.
Stackable
Each microcredential has immediate value and, where possible, stacks together with other microcredentials.
In-demand
Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.
Portable
Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.
SUNY Microcredentials
Inaugural recipient of the Business Council of NYS Workforce Innovation Award
