1000001541
IT Support Tech
What you'll learn
This IT Support Technology microcredential provides you with the in-demand knowledge, skills, and hands-on experience needed for today's dynamic IT Support positions. Grounded in the fundamentals of computer literacy and terminology, you will explore emerging technologies, advanced hardware and software. You will understand the critical roles and vulnerabilities of networks and operating systems. Importantly, you will take a specific seminar on customer service in IT, building essential skills in communication, problem solving, and professionalism. Coursework prepares you for the Comp TIA+ industry certification exam. Successful completion of this microcredential prepares you to continue your education and provides a pathway into the profession, readying you to immediately apply for help desk support positions. This microcredential can also add value for those working in the field who want to refresh their skills and/or begin a pathway to a degree and career advancement.
Microcredential course requirements
Skills covered
This microcredential is stackable
Credits earned in the completion of this microcredential can be applied toward completion of a related certificate or degree program. It is a building block that gives you a jump start to education and career success.
Faculty
Related microcredentials
Part of a series
Additional resources
*Estimated tuition
Each campus will confirm final costs. The estimated tuition shown above is based on NYS residency for this institution. Tuition can vary based on full- or part-time attendance, residency and whether the courses are undergraduate or graduate. Additional costs include fees and books. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
*Estimated cost
Each campus will confirm final cost. Some available grant funding for eligible students may be highlighted on this page. For information on other possible financial support to help you pay for your microcredential, please visit our For You page.
The power of microcredentials from your hometown SUNY campus
SUNY's microcredentials are setting the standard nationally and internationally for high-quality, stackable credentials designed for today's learner. All of SUNY's microcredentials are designed to be:
High Quality
Academic quality is paramount in the development and approval of SUNY microcredentials.
Stackable
Each microcredential has immediate value and, where possible, stacks together with other microcredentials.
In-demand
Microcredentials are designed to meet current and emerging market needs and align with relevant industry standards.
Portable
Completion of our microcredentials is recorded on your transcript and/or highlighted in a digital badge so your accomplishments travel with you.
SUNY Microcredentials
Inaugural recipient of the Business Council of NYS Workforce Innovation Award
