ONONDAGA COMMUNITY COLLEGE
4941 Onondaga Road
Syracuse, NY 13215-2099
POSITION GUIDE
POSITION: ASSISTANT BURSAR
REPORTS TO: BURSAR
DEPARTMENT: BURSAR
BROAD FUNCTION:
The Assistant Bursar will be responsible for maintenance and implementation of Colleague software. This involves constant efforts to insure that the Bursar's staff is able to meet the needs of our students. The position will also be responsible for the supervision of the Bursar staff in the Bursar's absence. There will also be several accounting functions as needed to function as an office.
MAJOR RESPONSIBILITIES:
1. Supervision of eight staff members when Bursar is out of the office.
2. Responsible for working with students and parents to resolve student account issues such as payment arrangements, disputed charges, refund requests, past due balances. This is done in-person or on the phone as required.
3. Produces database queries as needed off of the system. There are many instances when this skill is required to assist the Bursar with producing reports needed to complete projects. An example would be to produce a listing of students with balances outstanding for a given term for a pre-collection process.
4. Responsible for production of billing statements as scheduled each month. It is important that billing statements are mailed as scheduled to help insure outstanding balances are being collected.
5. Act as liaison with Information Systems Department to resolve any software issues that may arise during the course of regular business. This position will also work with Information Resources on any systems enhancements, patches or customizations.
6. Process daily report off of the Colleague system. This involves running a series of mnemonics each day that updates the student accounts to the general ledger.
7. Process daily jobs to electronically transfer student loan funds from Higher Education Services Corporation to our bank accounts. This process results in approximately $5 million dollars being paid to the college annually.
8. Process weekly jobs to transfer Federal Aid funds from the Financial Aid Module to the Accounts Receivable Module. This process results in approximately $4 million dollars being paid to the college annually.
9. Monthly reconciliation of the Accounts Receivable subsidiary ledger to the general ledger balance. There are also several other accounts that must be reconciled on a monthly basis in order to insure the college's federal aid accounts are in balance with what has been paid by the federal government.
10. Assist in training of staff on Colleague screens and procedures to insure students receive the best customer service from the Bursar's staff. Because the Colleague software is constantly being upgraded and enhanced this is an on-going process that is never completed.
11. Interact with Financial Services Office to initiate the process required to obtain the funds from the federal government each week as financial aid is transmitted.
12. Responsible for several Emergency Student Loan funds, which are loaned out to students each semester. This involves over $30,000.00 each semester.
MINIMUM QUALIFICATIONS:
A baccalaureate degree from a regionally accredited college or university and two years work experience, preferably in higher education, or an associate degree and four years work experience, preferably in higher education, or an equivalent combination of education and experience. At least one year of supervisory experience is strongly desired. Desktop technology experience in an automated student system environment that emphasizes end user reporting tools is also strongly desired.