SUNYNet Technology Services

SUNYNet Information

SUNYNet Frequestly Asked Questions

What is SUNYNet Technology Services?

How do I order SUNYNet services?

How does AT&T fit into SUNYNet services?

What is SUNYNet Technology Services?

SUNYNet Technology Services is part of the Office of Administrative Systems (OAS) within System Administration in Albany, NY. We provide specialized and value-added campus-to-campus networking services to the entire SUNY community on a subscriber basis. Subscribers include State-operated campuses, community colleges, System Administration, and other SUNY entities. Although the term SUNYNet actually refers to the entire suite of services we offer (intranet, Internet and video), to many it still refers mostly to the intranet and the people who staff it. We don't mind that a bit. Providing intranet services is, and will always be, central to our mission.

Intranet: Our primary service is the University's intranet. We provide multi-protocol networking and data links among campuses in support of University-wide applications and programs. We manage and monitor the networking that

Internet: We also provide services to assist campuses and program providers with Internet access, management, monitoring, and consultation. In addition we operate domain name server for primary and secondary zones to SUNY campuses at no cost.

Video: We operate a videoconferencing service with our partners in four parts of New York State.

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How do I order a new SUNYNet service?

If you are interested in acquiring a service from SUNYNet you may contact Kevin Stillman in SUNYNet Planning via email or phone (518-320-1202). We will discuss your requirements and determine which service best suites your needs. Once a decision is made we will ask you to sign a Memorandum of Understanding (MOU) for the service. The MOUs are web forms that can be signed electronically.

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How does AT&T fit into SUNYNet services?

At one point we used the exclusive State Contract that AT&T had to provide both intranet (SUNYNet) and Internet (SUNYNet ISP) services. We now use any best-cost provider that the campuses has or we assist thecampus in bringing in an ISP.  We're a value-added partner providing management services, intranet services, and collegial assistance to augment network support services provided by campus network staff. Intranet services use special add-ons  (VPNs, GRE tunnels, DLSw, NATing and Class of Service) that allow us to use the Internet for SUNY's internal applications--even ones that are not using IP.

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