SUNYNet Technology Services

SUNYNet Intranet-Internet without CoS

Memorandum of Understanding for SUNY Intranet on Subscriber's AT&T Internet Access

Scope of This Agreement

This Memorandum of Understanding (herein called Agreement)defines a service relationship between the networking office of a SUNY institution (herein called Subscriber) and SUNYNet Technology Services, an office within SUNY System Administration in Albany (herein called SUNYNet). The Agreement authorizes SUNYNet, to acquire networking equipment on behalf of the Subscriber and to operate it on the Subscriber's premises.

Service Description

In this variation of "SUNY Intranet Service", the Subscriber's AT&T Internet service is used without AT&T's Class of Service (CoS) to carry SUNY-to-SUNY communications for special networked applications in the University. If Subscriber is obtaining AT&T Internet service through SUNYNet, then a separate Agreement is in already in place for that. This Agreement adds intranet services by having SUNYNet operate an intranet router on the Subscriber's premises to provide encryption and tunneling for defined SUNY-to-SUNY communications and to perform packet marking for application priority when needed.

SUNYNet's Responsibility

• Purchase, install, configure, and maintain a router (herein called SUNYNet Router) on the Subscriber's premises that will provide encryption and tunneling for intranet communications and perform packet marking for application priority when needed. SUNYNet will use distributors and maintenance services, as needed, for installation and ongoing maintenance.
  
  
• With the help of the Subscriber, determine the LAN-to-WAN routing, encapsulation, and encryption to be configured in the SUNYNet Router.
  
  
• Monitor the availability of the service.

Subscriber's Responsibility

• Maintain and manage Internet access with AT&T at levels that accommodate the Subscriber's intranet applications.
• Provide space and power for the SUNYNet Router near to the AT&T MIS router.
• Provide an Ethernet connection on the Subscriber's LAN for the SUNYNet Router, based on LAN-to-WAN routing configuration.
• If possible, make bandwidth utilization statistics for the line available to SUNYNet.
• Work with SUNYNet and application providers to determine the LAN-to-WAN routing, encapsulation, and encryption to be configured in the SUNYNet Router.
• Troubleshoot end-to-end intranet service problems with the help of AT&T and SUNYNet as appropriate.

Demarcation Points

The following two lines depict the points of demarcations (demarcs) for determining responsibility and work domains within the service offered under the Agreement. The Subscriber-to-SUNYNet interface, demarcS, is an Ethernet interface of the SUNYNet Router. The Subscriber-to-AT&T interface, demarcA, is an Ethernet interface of the AT&T Router.

[ Subscriber LAN router ] ---- demarcS [ SUNYNet Router ]
[ Subscriber LAN router ]------------------------------------ demarcA [AT&T MIS Router] ----- [AT&T Internet]

SUNYNet's work domain starts at demarcS and extends to the right through the SUNYNet Router.
AT&T's work domain starts at demarcA and extends to the right.
Subscriber's work domain is to the left of both demarcS and demarcA and includes the coordination of AT&T and SUNYNet.

CONTACT

SUNYNet Planning Team

Theodore K. Phelps, Director of Network Planning and Development
Phone: 518-443-5596

Kevin T. Stillman, Manager of Network Planning
Phone: 518-443-5815

SUNYNet Technology Services
State University Plaza
Albany, New York 12246

(revision 3.0)