User Services - Frequently Asked Questions

Many of the common problems and questions that our User Services staff handle are included on these web pages and documents. Please check through the topics for a solution to your personal computing issue.

If a solution is not found on these web pages our User Services group will be happy to help you. Please call the User Services Helpdesk at extension 1208, (518) 320-1208 or send your question via the Helpdesk Request Form.