User Services - Frequently Asked Questions - Listservs
There are 4 things we need from you to set up a list. Just send your response to the Helpdesk with your answers and it will be set up in a couple of days:
1. A list ID:
This is the address list members will use when they are sending mail to the list. It needs to be 8 letters or less. Many lists start with "SNY", indicating that they are SUNY lists. May lists also end with " L", indicating that they are discussion lists. However, neither of these is required. It's a good idea to use at least one of these two conventions because this list name will be visible to the public and we want to indicate that this is a SUNY list not open to the general public. Of course, nobody can sign on without the list owner's permission, but you might get a lot of unwanted requests.
For example: SUNY L
2. A brief name for the list:
Just a short name describing the main purpose of the list. For example, SUNY Academic Programs Officers Discussion List.
3. A list description:
A couple of sentences describing what the list is for.
4. List owner:
The name and e mail address of the person who will be responsible for maintaining the list. There can be more than one list owner.
There are two addresses you need to know when working with a LISTSERV.
One is the e-mail address of the list itself:
This is the address to use when you are sending a mail message to the list. The e-mail address for all lists hosted at SUNY System Administration are stored in the address book. In the address book type in the first few letters of your list address to auto-scroll down to the entry.
For example: LIST, SUNY PROVOST LIST
The other is the e-mail address you use when sending maintenance commands for a list. This address is LISTSERV@LS.SYSADM.SUNY.EDU. This address is in the address book under user name: LISTSERV
Use this address when you need to use the following commands:
1. To get a personal LISTSERV password:
Since e-mail is inherently unsecured, many LISTSERV commands require that a list password be included. You should first obtain a list password sending the following command:
pw add yournewlistservpassword
2. To add a user to your list:
For each user to be added to your list enter the following:
quiet add listname email@example.com Firstname Lastname pw=yourlistservpassword
To add user "Jeff Jones", e-mail address JONESJ@SYSADM.SUNY.EDU to the SUNY L list, enter the following in the body of an e-mail message to LISTSERV@LS.SYSADM.SUNY.EDU
ADD SUNY L JONESJ@SYSADM.SUNY.EDU Jeff Jones
A notification of subscription will be sent to the owner and the user, unless you include the "QUIET" parameter.
3. To delete a user from your list:
For each user to be deleted from your list enter the following:
quiet del listname e-mail@.host.address.edu pw=yourlistservpassword
The terms mean the same as described above for adding users.
To delete user "Jeff Jones", e-mail address JONESJ@SYSADM.SUNY.EDU, from the SUNY L list, enter the following in the body of an e-mail:
DEL SUNY L JONESJ@SYSADM.SUNY.EDU
A notification of removal will be sent to the user, unless you include the "QUIET" parameter.
More than one command can be sent with each e-mail message to LISTSERV. For example to add several users to a list at the same time:
ADD SUNY-L JONESJJ@SYSADM.SUNY.EDU Jeff Jones
4. To see who is on your list:
REVIEW listname f=mail
REVIEW SUNY L f=mail
5. To get just one mail message a day from the list:
SET listname DIGEST
SET SUNY-L DIGEST
6. To learn more about LISTSERV:
7. Instead of adding users to the list you could have them subscribe to the list themselves. They send an e-mail message to:
Leave the subject line blank, and in the body of the message type:
SUBSCRIBE listname firstname lastname
SUBSCRIBE SUNY-L JOHN DOE
8. To leave the list type:
9. Set a specific LISTSERV member to NOMAIL:
QUIET SET [list-name] NOMAIL for firstname.lastname@example.org
All steps must be done in Microsoft Outlook in a new e-mail message. The body of the message is case sensitive.